JobsDeputy Director of Operations

The International Rescue Committee (IRC) responds to the world’s worst humanitarian crises and helps people to survive and rebuild their lives. Founded in 1933 at the request of Albert Einstein, the IRC offers lifesaving care and life-changing assistance to refugees forced to flee from war or disaster. At work today in over 40 countries and 22 U.S. cities, we restore safety, dignity and hope to millions who are uprooted and struggling to endure. The IRC leads the way from harm to home.

Scope:

The IRC Chad country program is looking for an Deputy Director Operations (DDO) to maintain and improve effective support systems (finance, administrative, logistics, IT and human resources).  The DDO will be responsible for ensuring that all the necessary systems, policies and procedures are rolled out, understood, and implemented by the relevant staff in all program areas. In addition he/she will ensure that the Country Director is briefed on security and advise on security policies and procedures.  Lastly, the DDO will assist in the overall management of the organisation, by contributing to the development and achievment of the strategic objectives as a member of the Senior Management Team (SMT). 

The DDO will supervise directly 4 senior staff based in N’Djamena:  Finance Controller, Logistics Coordinator, Information Technology (IT) Manager and HR Coordinator. He/she will provide technical supervision to the operations staff in the field offices. The DDO will report to the Country Director and will work closely with the Deputy Regional Director for Operations.  

RESPONSIBILITIES:

General Management

• Continue the improvement of operations within the country program with the development of a yearly operations work plan;
• Participate in strategic and day to day management decisions as a member of the Senior Management Team;
• Act as line manager for Finance Controller, Logistics Coordinator, Information Technology (IT) Manager and HR Coordinator;
• Assess and build capacity of the Finance Controller, Logistics Coordinator and HR Coordinator; Reinforce capacities of IT Manager, field coordinators, and field offices operations staff
• Ensure that the IRC complies with all aspects of Chadian law (employment, tax, contract etc.);
• Ensure all policies and procedures are up to date and understood by all staff.
• In collaboration with the Finance department, ensure that appropriate Field Office oversight is in place and documented;  
• Conduct analysis of staffing structure in coordination with Country Director and Deputy Director of Programs (DDP) 
• Actively participate in grants opening and closing meetings;
• Play an active role in preparing internal and external audits; ensure recommendations related to operations are followed and take all necessary measures to address audit findings.   

Logistics and IT

• Provide training and capacity building to logistics and IT staff;
• Oversee processes and ensure compliance with IRC policies and donor regulations;
• Review main contracts and ensure validation by NY;
• Oversee the implementation of logistics policies and procedures for purchasing, delivery, storage, communications and transport;
• Update/design procedures when necessary;
• Update  IT policy and procedures and ensure implementation of these through the IT manager;
• Ensure that all IT equipment is maintained and secure and an appropriate replacement schedule is in place;

Finance

• Review and assist in the maintenance of field site Operating Budgets.

Administration

• Assist the HR Coordinator in the implementation of administrative systems and procedures;
• Update/design procedures when necessary;
• Ensure that all leased properties conform to health and safety standards;
• Ensure the processing of all expatriate staff paperwork for visas, work permits, and travel arrangements;
• Oversee the IRC Connect implementation (orientation of new national and international staff) in coordination with the HR/Admin teams.

Human Resources

• Assist the HR Coordinator in the implementation of HR policies, systems and procedures for national staff; Update/design procedures when necessary;
• Oversee the implementation of a training, development and retention plan for all staff;  
• Implement and oversee IRCs HR policies, systems and procedures for international staff;
• Assist in the planning and identification of IRC staffing needs (national & international);
• Ensure that the IRC Way and Mandatory Reporting Policies are is rolled out to all staff, beneficiaries, partners, suppliers & contractors;
• Oversee the Performance Management System implementation for national staff;
• Oversee the recruitment, training, and capacity building of all staff in Finance, Admin, Logistics, HR, and IT in conjunction with the various line managers.

Security

• Monitor and report on security in all program areas and in other areas likely to impact the IRC;
• Update the Security Management Plan for the IRC in Chad and train staff where necessary in security procedures and thinking;

• Provide security orientation to all new staff and refresher orientation as needed.

Requirement

• Bachelors Degree required; Masters Degree in a related field preferred
• Min. 5 years progressive NGO, project and personnel management experience, including a minimum of 3 years international work experience in a operations management role, preferably in the region;
• Previous experience working in emergency or post-conflict contexts;
• Knowledge of IRC procedures and policies and donors regulations (ECHO, UNHCR, BPRM, etc.) preferred;
• Excellent written and oral communication skills;
• Solid organizational skills: ability to be flexible & work well under pressure in a fast-paced multi-task team environment;
• Fluent in written and spoken French is essential;
• Proficient in written and spoken English is desirable;
• Strong Computer skills: facility with MS Word, Excel, Access, and email/internet software.

Please apply online: www.ircjobs.org or http://tbe.taleo.net/NA2/ats/careers/requisition.jsp?org=IRC&cws=1&rid=7837 .