Human Resources Coordinator

Job posted by: International Rescue Committee (IRC)-USA - Mon, 24 Nov 2014

Job Details:

Organisation: International Rescue Committee (IRC)-USA

Deadline Fri, 23 Jan 2015

Job type: Permanent

Location:

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BACKGROUND

Founded in 1933, the International Rescue Committee is a prominent international organization working in relief, rehabilitation, protection, post-conflict development, resettlement services and advocacy for those uprooted or affected by violent conflict and oppression. 

Working in coordination with the humanitarian community, the IRC currently addresses the needs of war-affected Syrians from several operational bases in the region. Our activities focus primarily on the supply of vital medications and medical equipment, non-food items, water and sanitation and women and children’s protection, and form part of an over-arching humanitarian response in Jordan, Lebanon, Turkey, Iraq and the region that seeks to assist refugees, IDPs and war-affected Syrians survive conflict and displacement.

Job Summary

The Human Resources Coordinator is responsible for leading the overall HR functions including staff recruitment, orientation and on-boarding, contracts management, skills development, performance management, employee relations and HR metrics and analysis. . Reporting to the Country Director, the Human Resources Coordinator takes direction on IRC global initiatives from the Regional Human Resources team and collaborates with all departments on human resources matters.

The Human Resources Coordinator will direct and develop HR capacity and infrastructure in the Iraq country program to ensure efficient and effective support for the growing organization of over 700 workers.  He/ she will adapt and implement Global HR initiatives and practices and serve as an advisor to maximize staffing resources and performance, promote a positive organizational culture, minimize risk and ensure economy and efficiency of work processes. This position has been set up to build capacity and mentor national HR team members to manage the HR support framework for the country portfolio.

Responsibilities

  •  Manage, train andmentor HR team; create detailed, country-wide plan to build capacity for every HR staff, including performance objectives, recruitment and commitment to development. Identify successor for HR Coordinator position within 12 months.
  • Lead implementation for IRC’s new Global HR Operating Policies and Procedures and ensure that all generalist HR and Administrative activities are carried-out in adherence to these standards.
  • Serve as the primary source of HR knowledge in response to employee and/or supervisor requests, be well versed in IRC Global HR Policies, and provide weekly, monthly and quarterly HR metrics as required.
  • Work with the Senior Management Team to determine workforce needs, identify human resource and competency gaps, and devise a development and workforce plan to facilitate nationalizing management roles and increase staff retention.
  • Oversee full-cycle recruitment process and directly recruit senior-level positions and participate in international staff recruitment; Develop candidate rosters, employ traditional sourcing strategies, actively network and employ innovative, creative recruiting methods to hire the best talent.
  • Review and approve job position requests, job descriptions and make recommendations, ensuring accuracy and consistency.
  • Provide guidance on salary offers ensuring internal equity and market competitiveness.
  • Lead the performance management process including creating a plan to manage annual reviews, conduct training on goal-setting, utilize budgets to organize development activities and work one-on-one with managers and employees.
  • In partnership with the Regional HR team and Senior Management team, define and review salary structure. Coordinate annual compensation review process and compensation adjustments.
  • Work with senior management team and senior staff on new staff retention strategies and  initiatives;
  • Oversee HR-related administrative duties and ensure they are compliant with existing legal and government reporting requirements.
  • In conjunction with SMT, spearhead internal staff communications, team-building and employee engagement activities.
  • Serve as an ambassador and champion for the IRC Way: Standards for Professional Code of Conduct; escalate code of conduct issues to the Country Director and Regional HR team for additional support and  ensure issue is resolved, legally compliant and appropriate follow-up is carried out.
  • Advise supervisors in determining appropriate disciplinary plans of action.
  • Lead all employee relations with professional grace; lead investigations to resolve issues/conflict in the workplace.
  • Act as an impartial mediator in disciplinary procedures and ensure it is administered in an equitable and fair manner and meets all legal and labor regulations and requirements.
  • On an as needed basis liaise with the local legal counsel on HR issues that requires legal interpretations and aim to minimize risk while maintaining competitiveness.
  • Lead exit management procedure to ensure seamless and positive transition for departing employee
  • Elevate requests as needed to the Country Director and/or Regional HR team.

 

Key Working Relationships:

  • Position Reports to: Country Director
  • Position directly supervises: Senior Human Resources Manager, Human Resources Manager and Recruitment Lead
  • Technical Support: Regional HR Director and Regional HR Coordinator
  • Other Internal and/or external contacts:     
    • Internal: All staff and departments in Iraq offices and Derek
    • External: International NGO HR forums, HQ-HR and other relevant stakeholders

Professional Standards

The IRC and IRC workers must adhere to the values and principles outlined in the IRC Way - Standards for Professional Conduct.  These are Integrity, Service, and Accountability.  In accordance with these values, the IRC operates and enforces policies on Beneficiary Protection from Exploitation and Abuse, Child Safeguarding, Anti Workplace Harassment, Fiscal Integrity, and Anti-Retaliation.

Qualifications:

  • Bachelor’s and/or Master’s university degree in HR management, Business Administration, Law, or related field.
  • 8 years experience as an HR generalist, including recruitment, performance management, compensation, training and development and HR Administration.
  • 3+ years staff management experience in a fast-paced environment.
  • Experience with Applicant Tracking systems is preferred; recruitment experience is required.
  • Strategic leadership experience managing an HR function for large budget programs in the INGO sector is strongly preferred.
  • Strategic experience with managing staff, global workforce planning, and development of HR processes during in a start-up phase is a plus.
  • Top-tier written, presentation and verbal communication skills; ability to convey information effectively and solid experience providing training and staff development in English and Arabic.
  • Proven sense of professional discretion, integrity, and ability to manage situations diplomatically and to effective resolution.
  • Excellent management, interpersonal and negotiation skills and a demonstrated ability to promote harmonious/cohesive teamwork, in a cross cultural context.
  • Proven ability to plan long-term, organize priorities and work under administrative and programmatic pressures with detail orientation and professional grace.
  • Highly collaborative and able to establish positive working relationships with senior level management and all other stakeholders to maximize cooperation and productivity.
  • Strong commitment to staff development
  • Very strong proficiency in MS Word, Excel, and PowerPoint is required.
  • Desire to continually learn and develop is a must
  • Fluency in English and Arabic, both written and spoken. Kurdish is a plus.

 

IRC is an Equal Opportunity Employer IRC considers all applicants on the basis of merit without regard to race, sex, color, national origin, religion, sexual orientation, age, marital status, veteran status or disability.  


Please follow this link to apply: http://www.aplitrak.com/?adid=YW5nZWxhdi4xODkzMi40ODEwQGlyYy5hcGxpdHJhay5jb20


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