ICCM Monitoring and Evaluation Manage

BACKGROUND:

The International Rescue Committee (IRC) responds to the world’s worst humanitarian crises and helps people to survive and rebuild their lives. Founded in 1933 at the request of Albert Einstein, the IRC offers lifesaving care and life-changing assistance to refugees forced to flee from war or disaster. At work today in over 40 countries and 22 U.S. cities, we restore safety, dignity and hope to millions who are uprooted and struggling to endure. The IRC leads the way from harm to home.

On December 16, 2013, heavy military exchanges occurred between rival SPLA factions in Juba (Central Equatoria State). The fighting and violence quickly spread to other states in South Sudan, trapping thousands of civilians in Unity, Lakes, Upper Nile, and Jonglei States in UN bases or makeshift IDP settlements. Despite the signing of a cessation of hostilities agreement, fighting has continued between Government and opposition forces, resulting in mass displacement. The security situation remains fragile and testing operational challenges abound. IRC operates in five of South Sudan's ten states with programming in several sectors, including health, nutrition, protection, water and sanitation, food security and livelihoods, as well as women’s empowerment and gender-based violence.

SCOPE OF WORK:

The Integrated Community Case Management (iCCM) program aims to decrease the high child mortality and morbidity rates in South Sudan with the integrated management of childhood illnesses (malaria, diarrhea, pneumonia and acute malnutrition) by trained community-based health volunteers.   The iCCM Monitoring & Evaluation Manager will be responsible for overseeing all of the monitoring and evaluation (M&E) activities across the country-wide program in order strengthen overall program implementation. 

This position is based in Malualkon field site in Northern Bhar el Ghazal (NBG) which is the largest iCCM implementation site.  The position is roving with regular travel between two other program sites, Panthou (NBG State) and Ganyliel (Unity State).  The iCCM M&E Manager reports to the iCCM Coordinator based in Juba and will receive administrative support from Field Coordinators at the field level.  The position will supervise iCCM M&E Officers in each field site.

KEY RESPONSIBILITIES:

• Technical Assistance and Capacity Building:
• Collaborate with and provide technical assistance on program monitoring and evaluation to three iCCM Managers and two Nutrition Managers implementing in three different field sites in two ethnically diverse states
• Work closely with iCCM Coordinator, Nutrition Coordinator, technical advisors, and program managers to assess, analyze and understand how program implementation is progressing in order to provide recommendations for improved performance and continued achievements.
• Design and facilitate trainings to build capacity of program field staff related to quality data management, data collection tools and techniques, and improved M&E systems.

Data Management and Reporting:

• Coordinate initiatives to strengthen existing and develop improved systems for routine monitoring, data collection and entry, data flow procedures, and information sharing processes to ensure data quality control.
• Develop and set program targets for key performance indicators; analyze data collected to understand progression of program implementation.
• Manage monthly and quarterly data collection, cleaning, entry, and analysis to ensure timely and complete reporting; compile and compose comprehensive quarterly grant reports and narratives.
• Conduct regular data verification audits and routine monitoring of program to provide recommendations for improving overall data quality and feedback to program field staff, managers and coordinators.
• Provide support to program managers and field staff in implementing effective drug management and distribution systems.
• Develop, implement and maintain appropriate and user-friendly data collection and data management tools.
• Support proposal development for new research and monitoring initiatives alongside iCCM Coordinator and Nutrition Coordinator.

Operational Research, Surveys and Assessments:

• Support and conduct qualitative assessments, surveys, and operational research initiatives (SMART Nutrition and SQUEAC Surveys; piloting of RDTs and innovative treatment protocols; targeted qualitative investigations related to care seeking behavior, and community perspectives; piloting of new data collection tools for illiterate/low literate CHWs).
• Supervise and coordinate GIS mapping of community health volunteers and catchment areas.
• Work closely with iCCM Coordinator and program managers to coordinate and implement regular Quality of Care assessments in each field site.

Representation and Coordination:

• Participate in M&E technical working group at Ministry of Health and other relevant cluster meetings as needed; Present research findings and M&E results as needed.
• Support IRC’s technical lead role within the iCCM technical working group and partners, particularly related to M&E systems, initiatives, data collection tools, and best practices.
• Participate in regular performance review meetings with primary grant recipient and collaborate with program management unit on M&E and performance concerns.
• Coordinate with program managers and field staff to ensure compliance and timely response to donor requests for program and data verification audits.
• Maintain regular communication and on-going data/information sharing with identified counterparts at Ministry of Health (national, state and county levels).

Staff Supervision:

• Provide technical supervision and support to M&E Officers in each field sites, including developing and overseeing work plans, on-going M&E projects, monthly/quarterly reporting, and routine program monitoring activities.
• Work in collaboration with program managers to recruit, train and supervise M&E Officers.
• Provide on-going mentoring and training for M&E Officers to strengthen skills in training design and facilitation, data management, data analysis, and project management.

KEY WORKING RELATIONSHIPS:

Position Reports to:  iCCM Coordinator
Position directly supervises:  national iCCM M&E Officers

Indirect Reporting:  Nutrition Coordinator, Field Coordinators
Other Internal contacts: Senior Health Coordinator, iCCM Managers and other Program Coordinators 

Other external contacts: iCCM Consortium Partners, State and National Ministry of Health, and other relavent other stakeholders.  

JOB REQUIREMENTS:

• Graduate degree in relevant field (public health, global health, international development)
• Demonstrated qualifications and experience in program design, monitoring and evaluation of humanitarian and/or development programs; experience working in the health sector preferred.
• At least 3 - 5 years experience working for an international NGO or equivalent in a program management capacity, preferably in M&E role.
• Ability to process and synthesize large amounts of complex data into readable and concise formats.
• Demonstrated experience in project management, capacity building, and grant reporting.
• Excellent analytical and written skills.
• Excellent working knowledge of computer software packages; previous experience with District Health Information System (DHIS) database packages a plus.
• English fluency; strong interpersonal and intercultural communication skills.
• Ability to work well both within a team and independently.
• Ability to be flexible, adaptable, creative, and innovative in a challenging and fast-moving multicultural environment.

WORK ENVIRONMENT:

Security level yellow - standard precautions apply. Concerns include common criminality, presence of armed troops, and tribal violence.

In field sites, accommodation ranges from tent to traditional hut to permanent structures with common latrines and showers. All IRC sites have electricity and internet on a fixed daily schedule. Food is the individual’s responsibility.

The IRC and IRC workers must adhere to the values and principles outlined in IRC Way - Standards for Professional Conduct.  These are Integrity, Service, and Accountability.  In accordance with these values, the IRC operates and enforces policies on Beneficiary Protection from Exploitation and Abuse, Child Safeguarding, Anti Workplace Harassment, Fiscal Integrity, and Anti-Retaliation.