Health Coordinator (South Jordan and Syria)

Founded in 1933, the International Rescue Committee (IRC) is a leading international organization working in relief, rehabilitation, protection, post-conflict development, resettlement services and advocacy for those affected by the world’s worst humanitarian crises. At work today in over 40 countries and 22 U.S. cities, the IRC restores safety, dignity and hope to millions who are uprooted and struggling to endure.

Working in coordination with the humanitarian community and the Government of Jordan, the IRC's assistance programs for Syrian refugees in Jordan include both camp-based and urban-based refugee assistance. IRC is currently addressing the needs of war-affected Syrians from several operational bases in the region. The IRC’ activities in the region focus primarily on the supply of vital medications and medical supplies, non-food items, water and sanitation and child protection and form part of an over-arching humanitarian response in Jordan, Lebanon, Turkey, Iraq to assist refugees, IDPs and conflict-affected Syrians survive conflict and displacement.

SCOPE OF WORK:
South Jordan & Syria Health Coordinator will be responsible for overseeing the efforts reflecting the health programming needs of Syrian refugees and vulnerable Jordanians in the South of Jordan in addition to assisting the IRC’s emergency medical programming in support of conflict-affected Syrian population. Under the supervision of the Deputy Director of Programs (DDP), the Health Coordinator will liaise with other technical leads to ensure coordination and complementarily of programming, as well as appropriate technical rigor in project design and implementation. The Health Coordinator will directly manage two heath program managers, providing any and all support necessary to ensure successful implementation of health programs in the South of Jordan and will provide the technical support on health activities to [Musa’ada] program management staff.

RESPONSIBILITIES:
Program Oversight in the South of Jordan (PRM Project)

• Oversee the health programming activities including technical support, supervision and guidance to health activities implemented in the South of Jordan.
• Oversee the management of donor grant ensuring the health program is implemented with conformity with IRC program framework.
• Ensure internal and reports to donors, document results are produced and delivered in a timely and quality manner.
• Provide an overall leadership in developing and strengthening of formal and informal community-based health networks in the South.
• Lead efforts liaising with the government, national and international organizations to reduce gaps in health and protection systems to ensure the sustainability of project impact in the South.
• Ensure effective and high quality reporting, monitoring and evaluation systems for both internal and external use, capturing best practice to support program decision making.

Musa’ada Health-Sector Support

• Work in close collaboration with the IRC Musa’ada program management staff, providing the technical support on health activity monitoring and interpretation of field data and reports.
• Technical review and approval for purchase of medical products for program.
• Provide technical support and guidance to IRC’s health activities that assist Syrian affected population.
• Work closely with program managers in the development of health-related activities and corresponding M&E indicators in program proposals, ensuring adherence to national and international standards.
• Review assessments, reports, field data from health partnerships and Syrian health facilities and other health service in order to determine existing capacity and priority needs.

Program Development and Quality

• Assist development of IRC health programming, as needs are identified and funding opportunities arise.
• Ensure the development of detailed yet realistic program log frames, work plans, and monitoring tools and support their implementation in coordination with the Grants unit, the Musa’ada team, and IRC’s technical health units.
• Ensure that the IRC’s health program activities demonstrate adherence to international and national standards, including Sphere, WHO and donor guidelines.
• Provide technical review of IRC’s health proposals, monitoring forms and reports submitted by partners.
• Review pharmaceutical, medical supplies and medical equipment procurement plans, and support measures to ensure compliance with donor regulations governing the procurement and distribution of pharmaceuticals and other health-related supplies and/or equipment.
• Contribute to the development and monitoring of relevant health program indicators; contextualized with within the remote programming activity.
• Coordinate, provide technical support and ensure quality of technical training activities provided by IRC partners.
• Work closely with the Musa’ada team to plan and organize program activity trainings for implementing partnerships.
• Provide technical assistance, feedback and recommendations to support implementation of program activities and staff capacity development around health program interventions.
• Represent IRC in the different UN, national and international NGO and MoH coordination health forums in Jordan including the monthly health sector meeting and health working groups relevant for the IRC health.

Staff Management

• Recruit health technical staff as per program requirements.
• Provide direction and monitor staff in their implementation of work plans and delivery of quality health services.
• Provide technical support, on the job training and supervision to the health staff as required making sure that interventions are high quality and that the program is driven by data and learning.
• Discuss job expectations, set objectives and provide appropriate and timely feedback regarding performance, including timely implementation of the annual staff performance management system.
• Maintain open and professional relations with team members, promoting a strong team spirit and providing oversight and guidance to enable staff to successfully perform in their positions including staff development plans.
• Provide leadership support for the successful implementation of and adherence to the IRC Global HR Operating Policies and Procedures
• Lead with commitment, integrity and accountability to the “IRC Way” – Global Standards for Professional Conduct

Professional Standards
The IRC and IRC workers must adhere to the values and principles outlined in the IRC Way - Standards for Professional Conduct. These are Integrity, Service, and Accountability. In accordance with these values, the IRC operates and enforces policies on Beneficiary Protection from Exploitation and Abuse, Child Safeguarding, Anti Workplace Harassment, Fiscal Integrity, and Anti-Retaliation.

REQUIREMENTS:

• Experienced Health professional with Masters in Public Health
• At least 4-6 years relevant experience managing (designing and implementing) Health programs; preferably in an emergency/complex humanitarian context
• Knowledge and experience in Primary Health Care (PHC) at a clinic and community level, provision of psychosocial support (PSS), hospital care programs with a strong focus on trauma management,
• Experience in working with local NGO’s and Community Based Organizations
• Experience in effectively dealing with international and headquarters staff, as well as donor agencies, government officials, and other NGO’s; the ability to work with a broad spectrum of people
• Strong writing and analytical skills, including ability to communicate technical matters to a range of audiences
• Competent in Windows, MS office programs, emails and relevant health database (HMIS, DHMIS etc.).
• Fluent in spoken and written English

Preferred Skills:

• Experience in monitoring and evaluation of health projects; experience applying remote management tools in high-risk areas
• Experience working in the Middle East region, specifically in response to the Syria crisis.
• Fluent in spoken Arabic desirable

Working Environment: The standard office work environment in Amman office with an individual housing available. The position is expected to spend up to 50% of time in the field (Karak, Madaba, Tafilah).