Project Support Officer

You play a key role in ensuring the efficient and effective running of the programme in Lubero. This varied and challenging role involves coordinating and managing the main support functions including general administration, base management, finance, human resources, and logistics. With line management responsibility for staff involved in support roles you may also be called upon to represent Medair at relevant meetings with contractors, local authorities, NGOs and other stakeholders.

Project Overview

Emergency health projects targeting displaced, war affected and vulnerable populations in North Eastern Congo.

Workplace         

Field based position in Kirumba, Democratic Republic of Congo. Take a look at Medair’s work in D.R. Congo.

Starting Date / Initial Contract Details

As soon as possible. Full time, 24 months

Key Activity Areas

Project Support Management

• Ensure the smooth running of the assigned base including set-up, support staff supervision, security, maintenance and liaison with landlords, contractors and suppliers.
• Supervise all financial activities to ensure all cash management needs and reporting deadlines are met.
• Ensure all internal financial controls are in place and that Medair and donor guidelines are followed.
• Support line managers in recruitment, induction, training, appraisals, disciplinary action, etc.
• Ensure all national and international legal requirements relating to employment are adhered to, including contracts, statutory deductions, record keeping, etc.
• Provide logistical support to programme staff and field bases, including overseeing the supply chain, vehicles, assets, IT and communication equipment and the training of logistics staff.
• Ensure procedures are maintained in logistics, particularly in procurement, storage and transportation.
•  Ensure regular computer back-ups, virus updates and routine maintenance are carried out.
• Manage and track expenditure of base budget, ensuring spending is in accordance with requirements.

Security Management

• In the absence of PC or Liaison Officer attend all relevant external coordination and security meetings and feedback information, as applicable, to the appropriate managers and staff.
•  In liaison with PC ensure security procedures are in place, guidelines are kept up-to-date and staff receive relevant security information. This includes reviewing security arrangements on a regular basis, maintaining communication, providing briefings and ensuring the availability of emergency equipment.
• Provide support in managing security incidents as required, including the writing of incident reports.

Administration

• Manage and review contracts between Medair and external suppliers, ensuring they remain valid and relevant and that the terms and conditions are followed.
• Submit internal reports and contribute on request to external reports.
• Ensure a clear and transparent paper trail is in place for all transactions, that records are kept in an orderly and timely fashion and that the filing (archive) system is in line with requirements.

Staff Management

• Manage and oversee the assigned programme support staff including recruitment, day-to-daymanagement, development and training, appraisal, etc.
• Hold regular team meetings with the assigned Base support staff, reviewing team and individual objectives and ensuring team members are kept informed of issues relevant to their work.

Communication

• Develop and maintain a transparent, honest and supportive communication structure with colleagues to ensure they are kept informed of support related activities and requirements.
• Develop and maintain positive relationships with suppliers, local authorities, other NGOs and any other stakeholders, representing Medair and ensuring good co-operation and partnerships.

Quality Management

• Ensuring that all standardised formats are used and guidelines are followed.
• Review, develop and implement systems to improve transparency and to prevent loss or fraud. Carry-out regular inspections and spot-checks, to ensure the best use of Medair assets and resources.

Team Spiritual Life

• Reflect the values of Medair with team members, local staff, beneficiaries, and external contacts.
• Work, live, and pray together in our Christian faith-based team settings. Fully contribute to the rich spiritual life of your team, including team devotions, prayers, and words of encouragement.
• Encouraged to join and contribute to Medair’s international prayer network.

This job description covers the main tasks that are anticipated. Other tasks may be assigned as necessary.

Qualifications

• University degree in relevant subject or equivalent professional / technical qualification.
• Strong working knowledge of English and French (spoken and written).

Experience / Competencies

• Post-qualification management experience. Experience in a cross-cultural setting.
• Problem solving ability; strong administrative skills; good numerical and report writing skills.
• Attention to detail; able to oversee multiple tasks, prioritising and delegating as required.
• Enthusiastic with a “can-do” attitude; able to build trust and enforce procedures.
• Able to develop and maintain effective relationships with internal and external stakeholders.
• Team-player with good communication and inter-personal skills.
• Capacity to work under pressure and manage personal stress levels.

Working Conditions

• This is a field-based position and working and living conditions may be very different to that previously experienced.

Application Process

Before you apply, please ensure you are fully aware of the:

• Medair organisational values.
• Profiles sought for Internationally Recruited Staff (IRS).
• Medair Relief & Recovery Orientation Course (ROC) (which forms part of the recruitment selection process for field positions).
• Benefits Package provided for Internationally Recruited Staff (IRS).

Then to apply, go to the "Current Vacancies" page, then:

apply for this vacancy (or another position that matches your profile), or

apply for a Medair ROC (where we can try and match your competencies to our vacancy needs).

Please do not make multiple applications. We will not review email applications. Only English-language applications / CVs will be reviewed. Medair does not set closing / deadline dates for applications; recruitment is on-going until the position is filled.